Privacy Policy

1. Introduction

1.1 This Privacy Policy describes how GGEM Ltd (the “Company“) collects, uses, processes, discloses, shares, transfers, and protects the information you provide on the GGEM website.

This Privacy Policy constitutes a part of the Terms and Conditions of the Company (“T&Cs“). The terms used in this Privacy Policy shall share the same definition as those stipulated in the T&Cs except for others indicated herein.

1.2 The Company respects and values your privacy as well as the integrity of the information you have provided and/or permitted the Company to collect. The Company will endeavor to follow industry standards to ensure the security and confidentiality of your Personal Information when you use the Company Services or access the Company’s Platform.

1.3 When accessing, registering, downloading, using, clicking, or engaging in any Services provided on the Company’s Platform, you are strongly advised to carefully read, acknowledge, understand, and accept all terms stipulated in this Privacy Policy. The Company will not use your information, in any shape or form, for any other purpose that has not been indicated in this Privacy Policy or the T&Cs without providing you prior notification or obtaining consent from you.

1.4 This Privacy Policy has incorporated several provisions from the General Data Protection Regulation (“GDPR“), specifically following its Personal Information Processing rules within the European Economic Area (EEA).

This Privacy Policy shall inform you about the following matters among several others:

Acceptance of the Privacy Policy
Personal Information collected by the Company
How the Company collects Personal Information
How the Company uses Personal Information
How the Company stores Personal Information
How long the Company retains Personal Information
Cookies
Sharing your Personal Information
Third-Party Collection of Personal Information
Your Legal Rights
Rights of the residents of the European Economic Area (EEA)
Limitations
Updates or amendments to the Privacy Policy
How to contact the Company

2. Acceptance of the privacy policy

By accessing, using, or engaging in the Company’s Services, you indicate and confirm that you have agreed to the terms of this Privacy Policy. The Company shall not use your Personal Information for any other purpose that has not covered in this Privacy Policy or the T&Cs without providing you prior notification or obtaining your consent.If you do not agree, either partially or wholly, to this Privacy Policy, you must immediately discontinue accessing, using, or engaging in the Company’s Services and Platform.

3. Personal information collected

For the purposes of this Privacy Policy, Personal Information is information that can be used to identify, describe, relate, or associate with a particular individual. The following are the types of information the Company collects and stores when you use the Company’s Services:

3.2 Information provided when registering with the Company

When you first sign up to use the Company’s Services by opening an account on the Company’s website, you may be required to provide the Company with your real name, date of birth, nationality, home address, email address, signature, and other information which can be used to distinguish your identity.Generally, the Company will not collect nor process “Sensitive Information” such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data that uniquely identify specific persons, or any information concerning health or sexual orientation. If you use biometric authentication methods to sign into your account on the Company’s website, you shall be required to provide the Company with your fingerprint data, facial recognition data, and, more importantly, explicit consent to process your biometric data.

3.2 Information collected by the Company during the use of the Company’s Services

(a) Usage Information: When you engage or use the Company’s Services, the Company will monitor and track your information in relation to your usage of the Company’s Services such as your IP address, phone number, the type of device you use to access the Company’s Platform, device information, operating system and hardware settings, browser type, and network operator. This information shall either be directly obtained by the Company or through third-party service providers. The Company collects this type of information to ensure that its interface and/or Platform is seamlessly accessible to all users around the world.(b) Communication Information: You hereby agree that the Company is entitled to collect and use the Personal Information you have provided on the Company’s Platform or generated through your usage of the Company’s Services for the purpose of being able to communicate with you through messages, requests, emails, telephone conversions, voicemails, live chats, file attachments in connection with your transactions on the Company’s website or online platforms, or any other information related to your contact with the Company.(c) Financial Information: You hereby agree that, for the purposes stipulated in this Privacy Policy, the Company is entitled to collect and use the information contained in or related to your financial information when you use the Company’s Services. This includes, without limitation, your transaction history such as your initial deposit amount, your withdrawal requests, your digital wallet address(es), your investment details etc. The Company collects this financial information to monitor suspicious financial activities to protect users from fraud, resolution of legal cases, as well as any other purposes disclosed in this Privacy Policy.